Client: Rabobank Teleservices, Best
Project: Technical Project Manager Boazzi
Dates: Aug 1995 / July 1997
Project Manager
Boazzi/Chipper
Research & Development
Telephone Banking
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Working at the Rabobank’s Call Centre, in Best, Holland, in the department responsible for the development and maintenance of their Rabofoon ‘Telephone Banking’ / ‘Call Centre’ application
Worked as a “hands-on” project manager on a research & development exercise for combining Boazzi personal Chipcard readers to be used as ‘secure logon’ devices when connecting to the Bank’s Rabofoon Telephone Banking system. The Boazzi Interface was a “prototype” enhancement to the Rabofoon application. It provided the facility for a user, with a Boazzi / Chipknipper, to dial into the system and perform a Secure Logon, without having to use a telephone keypad to enter a account number and a TIN code. The user would only need to place a Chipcard into the Boazzi hand-held device, connected to a telephone, and enter a PIN code. A challenge/response protocol was been specially developed, between the Boazzi device and the host system, to allow authentication of the chipcards being used. If a card was considered valid, and linked with one of the users banking agreements, then the logon procedure would allow access to Rabofoon. The application would detected by which means a user had connected to the system, either Boazzi or by normal telephone input. If the Boazzi had been used, the extra facilities could be configured The overall Rabofoon-Boazzi prototype system ran completely within a BETEX software environment but was distributed across many different pieces of computing and datacoms hardware.
Performed the research & development, debugging and testing of the Betex & Datacomms pilot software on the Tandem, written in C. Performed extensive testing of the end-to-end “Secure Logon” protocol, and of the Unix application which linked the Boazzi devices to the Tandem. Documented the complete hardware and software architecture
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